--- title: Microphone Issues Detected - what to do description: Here we explain why you see the 'Microphone issues detected' warning and how to address it. --- [Skip to content](https://help.trykiroku.com/microphone-issues-detected#main-content) English Show submenu for translations [Contact Us](https://help.trykiroku.com/kb-tickets/new) [![Kiroku transparent green logo](https://help.trykiroku.com/hs-fs/hubfs/Brand%20Assets/Logo%20Assets/Kiroku%20transparent%20green%20logo.png?width=100&height=100&name=Kiroku%20transparent%20green%20logo.png)](https://editor.trykiroku.com/login) Open main navigation Close main navigation - English Show submenu for translations - [Contact Us](https://help.trykiroku.com/kb-tickets/new) - [Contact us](https://help.trykiroku.com/kb-tickets/new) [Contact us](https://help.trykiroku.com/kb-tickets/new) Welcome to Kiroku's Help Centre! - There are no suggestions because the search field is empty. 1. [Kiroku Help](https://help.trykiroku.com/) 2. [Troubleshooting](https://help.trykiroku.com/troubleshooting) # Microphone Issues Detected - what to do ## Here we explain why you see the 'Microphone issues detected' warning and how to address it. ### ![Screenshot 2026-06-24 at 10.32.00 am](https://help.trykiroku.com/hs-fs/hubfs/Screenshot%202026-06-24%20at%2010.32.00%20am.png?width=670&height=381&name=Screenshot%202026-06-24%20at%2010.32.00%20am.png) The "Microphone Issues Detected" warning appears **when our AI reviews your transcript and identifies that recent parts of the conversation may be missing or poorly transcribed** - essentially, your transcript seems nonsensical. Thissuggests there may be an issue with your mic's pickup. Here's how to address it. ![Screenshot 2026-06-24 at 10.18.45](https://help.trykiroku.com/hs-fs/hubfs/Screenshot%202026-06-24%20at%2010.18.45.png?width=670&height=52&name=Screenshot%202026-06-24%20at%2010.18.45.png) ### **Step 1: Check your transcript** First, **review your transcript**, found in the Co-Pilot or Freestyle panel on the left-hand side of your screen. You will know best if the transcript accuratly reflects what's been said. **If it accurately captures everything that was said during the appointment, you can safely disregard this warning** - no further action is needed. ![CP\_Transcription](https://help.trykiroku.com/hs-fs/hubfs/CP_Transcription.png?width=670&height=436&name=CP_Transcription.png) ### **Step 2: If your transcript has significant errors or missing content** Work through the common causes below to identify the issue. #### *Microphone positioning* This is the most common cause. Try speaking directly into the microphone from a short distance and check whether the transcript improves. You may need to reposition your mic to ensure clear transcripts. #### *Wrong microphone selected* Your browser may be defaulting to the wrong input - for example, your computer's built-in mic rather than an external one. Check your microphone selection using the dropdown and make sure the correct device is selected. This could be happening part way though an appointment - for instance if your wireless mic runs out of charge mid way through.  ![Mic selector](https://help.trykiroku.com/hs-fs/hubfs/Mic%20selector.png?width=313&height=456&name=Mic%20selector.png) #### *Background noise or interference* Loud background noise - such as dental equipment, radio, or other conversations - can interfere with transcription. If possible, try to minimise background noise during the appointment, or position the mic closer to the speaker to prioritise their voice. #### *Microphone volume or sensitivity* Your mic input level may be set too low. Check your system's sound settings and ensure the microphone input volume is turned up. On some devices, a low input level can cause large gaps in transcription. #### *Hardware issue* If none of the above resolves it, there may be an issue with the microphone itself. Try using a different microphone if you have one available, and see whether the transcription improves. For recommendations on reliable mics that work well with Kiroku, see: [What mic do you recommend?](https://help.trykiroku.com/what-mic-do-you-recommend) - [Getting started](https://help.trykiroku.com/getting-started#main-content) - [FAQs](https://help.trykiroku.com/getting-started#faqs) - [Kiroku Templates](https://help.trykiroku.com/getting-started#kiroku-templates) - [Note templates & appointments](https://help.trykiroku.com/note-templates-appointments#main-content) - [Creating Notes](https://help.trykiroku.com/note-templates-appointments#creating-notes) - [Editing Note Templates](https://help.trykiroku.com/note-templates-appointments#editing-note-templates) - [Note FAQs](https://help.trykiroku.com/note-templates-appointments#note-faqs) - [AI Notes Features](https://help.trykiroku.com/note-templates-appointments#ai-notes-features) - [Docs](https://help.trykiroku.com/docs#main-content) - [Using Docs](https://help.trykiroku.com/docs#using-docs) - [Creating and Editing Doc Templates](https://help.trykiroku.com/docs#creating-and-editing-doc-templates) - [Docs FAQs](https://help.trykiroku.com/docs#docs-faqs) - [Account](https://help.trykiroku.com/account#main-content) - [Account FAQs](https://help.trykiroku.com/account#account-faqs) - [Your Subscription](https://help.trykiroku.com/account#your-subscription) - [FAQs](https://help.trykiroku.com/faqs#main-content) - [Kiroku Features](https://help.trykiroku.com/faqs#kiroku-features) - [Troubleshooting](https://help.trykiroku.com/troubleshooting) [![Screenshot 2025-05-07 at 12.04.48 PM](https://help.trykiroku.com/hs-fs/hubfs/Screenshot%202025-05-07%20at%2012.04.48%20PM.png?width=137&height=50&name=Screenshot%202025-05-07%20at%2012.04.48%20PM.png "Screenshot 2025-05-07 at 12.04.48 PM")](https://trykiroku.com/) **Contact us: Chat** is found at the bottom right of your screen on the website or when logged in You can email us at **support@trykiroku.com** To **WhatsApp** us scan the code below: ![Screenshot 2024-04-23 at 4.00.23 pm](https://help.trykiroku.com/hs-fs/hubfs/Screenshot%202024-04-23%20at%204.00.23%20pm.png?width=172&height=174&name=Screenshot%202024-04-23%20at%204.00.23%20pm.png) [mailto:Support@trykiroku.com](mailto:Support@trykiroku.com) Copyright © 2026, Kiroku Limited Registered Office: 20 Wenlock Road, London, England, N1 7GU Registered Number: 10775183 in England & Wales. ![Instructions for use](https://help.trykiroku.com/hs-fs/hubfs/Compliance/Instructions%20for%20use.png?width=66&height=48&name=Instructions%20for%20use.png)