--- title: Changing your details description: You can change your password, name or phone number by going to 'My account'. --- [Skip to content](https://help.trykiroku.com/changing-your-details#main-content) English Show submenu for translations [Contact Us](https://help.trykiroku.com/kb-tickets/new) [![Kiroku transparent green logo](https://help.trykiroku.com/hs-fs/hubfs/Brand%20Assets/Logo%20Assets/Kiroku%20transparent%20green%20logo.png?width=100&height=100&name=Kiroku%20transparent%20green%20logo.png)](https://editor.trykiroku.com/login) Open main navigation Close main navigation - English Show submenu for translations - [Contact Us](https://help.trykiroku.com/kb-tickets/new) - [Contact us](https://help.trykiroku.com/kb-tickets/new) [Contact us](https://help.trykiroku.com/kb-tickets/new) Welcome to Kiroku's Help Centre! - There are no suggestions because the search field is empty. 1. [Kiroku Help](https://help.trykiroku.com/) 2. [Account](https://help.trykiroku.com/account) 3. [Your Subscription](https://help.trykiroku.com/account#your-subscription) # Changing your details ## You can change your password, name or phone number by going to 'My account'. Visit the '[My Account](https://editor.trykiroku.com/my-account)' page to make changes. This is found under 'Settings' in your Kiroku sidebar.  --- Change your name or phone number Click the edit icon to the right of the field you wish to change, and update your details. ![Screenshot 2026-01-07 at 3.24.12 pm](https://help.trykiroku.com/hs-fs/hubfs/Screenshot%202026-01-07%20at%203.24.12%20pm.png?width=670&height=585&name=Screenshot%202026-01-07%20at%203.24.12%20pm.png)   --- Change your password when logged in To change your password simply complete the form with the details of your new password. [![Screenshot 2026-01-07 at 3.11.55 pm](https://help.trykiroku.com/hs-fs/hubfs/Screenshot%202026-01-07%20at%203.11.55%20pm.png?width=493&height=311&name=Screenshot%202026-01-07%20at%203.11.55%20pm.png)](https://downloads.intercomcdn.com/i/o/484331031/72dcde040786d8d1f7370c3f/Screenshot+2022-03-22+at+15.00.15.png) --- ### Forgotten your password and can't log in? If you have forgotten your password you can request a password reset by selecting '**Forgot your password?**' from the log-in screen. ![Screenshot 2026-01-07 at 3.13.19 pm](https://help.trykiroku.com/hs-fs/hubfs/Screenshot%202026-01-07%20at%203.13.19%20pm.png?width=408&height=602&name=Screenshot%202026-01-07%20at%203.13.19%20pm.png) You then add the email address linked to the account which will send a link to reset your password.  --- ### Change your email address To change your login email address, please get in touch with us. - Send us a [live chat within Kiroku](https://editor.trykiroku.com/contact) - Complete the '[Contact us](https://help.trykiroku.com/kb-tickets/new)' form - [Send us an email](mailto:support@trykiroku.com)   --- ### Change your card/payment details You can view and change your card details on our Stripe portal by going to [Subscriptions](https://editor.trykiroku.com/my-account) (found in your left side bar), and selecting **View** **billing details.** - [Getting started](https://help.trykiroku.com/getting-started#main-content) - [FAQs](https://help.trykiroku.com/getting-started#faqs) - [Kiroku Templates](https://help.trykiroku.com/getting-started#kiroku-templates) - [Note templates & appointments](https://help.trykiroku.com/note-templates-appointments#main-content) - [Creating Notes](https://help.trykiroku.com/note-templates-appointments#creating-notes) - [Editing Note Templates](https://help.trykiroku.com/note-templates-appointments#editing-note-templates) - [Note FAQs](https://help.trykiroku.com/note-templates-appointments#note-faqs) - [AI Notes Features](https://help.trykiroku.com/note-templates-appointments#ai-notes-features) - [Docs](https://help.trykiroku.com/docs#main-content) - [Using Docs](https://help.trykiroku.com/docs#using-docs) - [Creating and Editing Doc Templates](https://help.trykiroku.com/docs#creating-and-editing-doc-templates) - [Docs FAQs](https://help.trykiroku.com/docs#docs-faqs) - [Account](https://help.trykiroku.com/account#main-content) - [Account FAQs](https://help.trykiroku.com/account#account-faqs) - [Your Subscription](https://help.trykiroku.com/account#your-subscription) - [FAQs](https://help.trykiroku.com/faqs#main-content) - [Kiroku Features](https://help.trykiroku.com/faqs#kiroku-features) - [Troubleshooting](https://help.trykiroku.com/troubleshooting) [![Screenshot 2025-05-07 at 12.04.48 PM](https://help.trykiroku.com/hs-fs/hubfs/Screenshot%202025-05-07%20at%2012.04.48%20PM.png?width=137&height=50&name=Screenshot%202025-05-07%20at%2012.04.48%20PM.png "Screenshot 2025-05-07 at 12.04.48 PM")](https://trykiroku.com/) **Contact us: Chat** is found at the bottom right of your screen on the website or when logged in You can email us at **support@trykiroku.com** To **WhatsApp** us scan the code below: ![Screenshot 2024-04-23 at 4.00.23 pm](https://help.trykiroku.com/hs-fs/hubfs/Screenshot%202024-04-23%20at%204.00.23%20pm.png?width=172&height=174&name=Screenshot%202024-04-23%20at%204.00.23%20pm.png) [mailto:Support@trykiroku.com](mailto:Support@trykiroku.com) Copyright © 2026, Kiroku Limited Registered Office: 20 Wenlock Road, London, England, N1 7GU Registered Number: 10775183 in England & Wales. ![Instructions for use](https://help.trykiroku.com/hs-fs/hubfs/Compliance/Instructions%20for%20use.png?width=66&height=48&name=Instructions%20for%20use.png)