--- title: Understanding Kiroku Credits description: Kiroku uses a simple credit system for certain AI-powered features. This ensures fair usage while giving you flexibility in how you use the platform. --- [Skip to content](https://help.trykiroku.com/understanding-kiroku-credits#main-content) English Show submenu for translations [Contact Us](https://help.trykiroku.com/kb-tickets/new) [![Kiroku transparent green logo](https://help.trykiroku.com/hs-fs/hubfs/Brand%20Assets/Logo%20Assets/Kiroku%20transparent%20green%20logo.png?width=100&height=100&name=Kiroku%20transparent%20green%20logo.png)](https://editor.trykiroku.com/login) Open main navigation Close main navigation - English Show submenu for translations - [Contact Us](https://help.trykiroku.com/kb-tickets/new) - [Contact us](https://help.trykiroku.com/kb-tickets/new) [Contact us](https://help.trykiroku.com/kb-tickets/new) Welcome to Kiroku's Help Centre! - There are no suggestions because the search field is empty. 1. [Kiroku Help](https://help.trykiroku.com/) 2. [Account](https://help.trykiroku.com/account) 3. [Your Subscription](https://help.trykiroku.com/account#your-subscription) # Understanding Kiroku Credits ## Kiroku uses a simple credit system for certain AI-powered or premium features. This ensures fair usage while giving you flexibility in how you use the platform. ### **What are credits?** Credits are used when you generate content using specific features in Kiroku, such as AI Voice notes or Docs. ### **How many credits do I get?** - **Essential plan** - 500 credits per month - **Pro plan** - Unlimited credits - **During your free trial** - Unlimited credits - **Practice plan (Essential)** - No credits, but unlimited AI Voice notes, AI Editor, Perio calc. - **Practice plan (Pro)** - Unlimited credits If you’re on the Essential plan and need more credits, you can enable [pay-as-you go](https://help.trykiroku.com/understanding-kiroku-credits#pay-as-you-go) to continue.  ### **Credit usage by feature** Different features use different amounts of credits. Here's a breakdown: | **Feature** | **Credits Used** | | --- | --- | | Co-Pilot (AI Voice) | 3 | | Freestyle (AI Voice) | 3 | | Doc Creation | 80 | | AI Editor (per appointment) | 2 | | Perio Calculator (per appointment) | 1 | ### So what could 500 credits actually get me? Here are some examples: - ###### 166 Co-Pilot/Freestyle appointments **OR** - ###### 100 Co-Pilot/Freestyle appointments AND 100 uses of AI Editor **OR** - ###### **6 Docs** ### **When are credits deducted?** We’ve designed credits to be fair and predictable - you’re only charged for successful results you can actually use. - AI Voice appointments (Co-Pilot and Freestyle) are charged **per appointment** and only **once the note is copied** - AI Editor and Perio Calculator are charged **per appointment**, not per message or request - Docs are charged **when the initial draft has been generated** (not at sending/downloading) - **No charge for errors** - if something fails, you won’t lose credits - **No minimum thresholds** - there’s no minimum recording length or transcript size required ### **When do my credits reset?** - Credits reset based on your subscription start date, not the calendar month. - **Monthly subscription:** Your credits reset monthly on your billing date - **Annual subscription:** Your credits reset monthly, in line with your subscription start date - You can check your credit cycle start/end date from the [Usage](https://editor.trykiroku.com/usage) tab in your Settings - Your approximate credit reset time will also be shown if your reset is in less than 48 hours - **No rollover** - unused credits do not carry over to the next cycle/month ### **What happens when I run out of credits?** - You won’t be able to use credit-based features - You'll have the **option to enable pay-as-you-go** - If you enable pay-as-you-go: - You can immediately continue using features after your included credits are used - Additional usage is **billed at a per-credit rate** - meaning you're charged just for the additional credits you actually use - You can **set a spending cap** to control how much extra you’re charged - **Once you hit your cap, usage will stop** until your credits reset or you increase your limit - Once set, **your** **pay-as-you-go limit will stay the same each month** until you choose to change it. ### Where can I adjust my pay-as-you-go limit? You can review and adjust your pay-as-you-go limit from the [**Usage**](https://editor.trykiroku.com/usage) tab in Kiroku's Settings ### When will I be charged for pay-as-you-go usage? Pay-as-you-go usage is **billed in arrears**. This means: **For monthly subscriptions,** pay-as-you-go usage is billed at the **end of your billing cycle** and will be added to your standard monthly invoice. **For annual subscriptions,** pay-as-you-go usage is billed **monthly in line with your subscription start date.** An invoice will be created each month for this charge.  ### How much do pay-as-you-go credits cost? | | **Cost per credit** | | --- | --- | | **GBP** | £0.05 +VAT | | **USD** | $0.08 | | **AUD** | $0.11 | For reference: - A Co-Pilot or Freestyle appointment is 3 credits - so this would cost: £0.15+VAT/$0.24USD/$0.33AUD - 500 credits would cost £25+VAT/$40USD/$55AUD [See here what 500 credits could get you](https://help.trykiroku.com/understanding-kiroku-credits#credit-breakdown-500) If you have redeemed any discount, this will apply only to your subscription and not your credits.  ### Where can I track my credit usage? Essential users can track credit usage from the [**Usage**](https://editor.trykiroku.com/usage) tab in Kiroku's Settings. Here you'll find a full log of credit activity (searchable by date range), your remaining balance, your renewal date, and your pay-as-you-go settings. As you approach your credit limit, you’ll see warnings in Kiroku. If you reach your limit, you’ll be directed to increase your pay-as-you-go limit, upgrade to Pro, or wait until your credits reset. - [Getting started](https://help.trykiroku.com/getting-started#main-content) - [FAQs](https://help.trykiroku.com/getting-started#faqs) - [Kiroku Templates](https://help.trykiroku.com/getting-started#kiroku-templates) - [Note templates & appointments](https://help.trykiroku.com/note-templates-appointments#main-content) - [Creating Notes](https://help.trykiroku.com/note-templates-appointments#creating-notes) - [Editing Note Templates](https://help.trykiroku.com/note-templates-appointments#editing-note-templates) - [Note FAQs](https://help.trykiroku.com/note-templates-appointments#note-faqs) - [AI Notes Features](https://help.trykiroku.com/note-templates-appointments#ai-notes-features) - [Docs](https://help.trykiroku.com/docs#main-content) - [Using Docs](https://help.trykiroku.com/docs#using-docs) - [Creating and Editing Doc Templates](https://help.trykiroku.com/docs#creating-and-editing-doc-templates) - [Docs FAQs](https://help.trykiroku.com/docs#docs-faqs) - [Account](https://help.trykiroku.com/account#main-content) - [Account FAQs](https://help.trykiroku.com/account#account-faqs) - [Your Subscription](https://help.trykiroku.com/account#your-subscription) - [FAQs](https://help.trykiroku.com/faqs#main-content) - [Kiroku Features](https://help.trykiroku.com/faqs#kiroku-features) - [Troubleshooting](https://help.trykiroku.com/troubleshooting) [![Screenshot 2025-05-07 at 12.04.48 PM](https://help.trykiroku.com/hs-fs/hubfs/Screenshot%202025-05-07%20at%2012.04.48%20PM.png?width=137&height=50&name=Screenshot%202025-05-07%20at%2012.04.48%20PM.png "Screenshot 2025-05-07 at 12.04.48 PM")](https://trykiroku.com/) **Contact us: Chat** is found at the bottom right of your screen on the website or when logged in You can email us at **support@trykiroku.com** To **WhatsApp** us scan the code below: ![Screenshot 2024-04-23 at 4.00.23 pm](https://help.trykiroku.com/hs-fs/hubfs/Screenshot%202024-04-23%20at%204.00.23%20pm.png?width=172&height=174&name=Screenshot%202024-04-23%20at%204.00.23%20pm.png) [mailto:Support@trykiroku.com](mailto:Support@trykiroku.com) Copyright © 2026, Kiroku Limited Registered Office: 20 Wenlock Road, London, England, N1 7GU Registered Number: 10775183 in England & Wales. ![Instructions for use](https://help.trykiroku.com/hs-fs/hubfs/Compliance/Instructions%20for%20use.png?width=66&height=48&name=Instructions%20for%20use.png)